Whether or not a hotel charges for luggage trolleys depends on the specific situation. Some hotels offer free luggage trolleys, such as the Grand Hyatt Hotel near San Francisco Airport, which does not charge for luggage trolleys, and passengers will be given a card to reserve the trolleys when checking in. However, some hotels may charge for luggage trolleys, and the specific fees and policies may vary from hotel to hotel.
In addition, some hotels offer free luggage services, such as the "Easy Travel" luggage service launched in Hangzhou, which includes "delivery to seat" and self-service storage services, greatly improving the travel experience. These services are usually designed to improve the convenience and satisfaction of passengers.