Exceed guest expectations and make your hotel differentiate from other competitors with unique and high-quality guest amenities. In this article, we briefly introduce basic and creative hotel amenities lists ensuring you find out the right solution for your property.
What are Hotel Amenities?
Hotel amenities refer to hotel facilities or services which provide guests utmost comfort, convenience and relaxation that elevate overall stay experience in a hotel. High-quality hotel amenities are an efficient and impactful way to break guest experience. Which can help foster positive reviews and repeat visits. such as: fast wi fi, , ironing board, hotel toiletries, bathrobe, slipper, mini bar, safe box, etc.
Are hotel amenities free for guests?
Each hotel has its complimentary amenities to appealing guests. such as basic amenities: toothbrush, lotions, shampoo, welcome water, slipper or ect. Also providing special and unique amenities allowing guests to have a nice trip at extra cost, for example: beer, beverage, laundry service and more. Get in touch with the hotel for more details about free amenities they provided.
Types of Hotel Amenities
In this article, Good faith hotel amenities manufacturers introduce some basic in room amenities that every property has and then dive into more types of creative amenities which set your hotel apart in the competitive hospitality industries.
Basic Room Amenities
Discover the basic in room amenities list that hotels will provide for guests. They also are complementary essentials as sellpoint for delight guests.
1. Hotel Toiletries
What type and brand of hotel toiletries are provided depend on the hotel star. They are essential accessories in a hotel bathroom for maintaining personal hygiene, especially helpful for guests who travel frequently or for short stays.
2. Complimentary Water
Providing two bottles of water is a cost-effective way to delight guests that allow guests to drink conveniently when they arrive at the hotel.
3. Wifi
Free fast wifi is an essential complimentary amenity in a hotel allowing guests easy access to the internet conveniently.
4. Mini Bar
Mini bars are a type of refrigerator that is a great amenity in a resort which allows guests to drink or snack effortlessly without leaving their room and elevate hotel revenue.
5. Tissue Box
Custom tissue box is a useful amenity in a hotel, such as: guest room, bathroom, meeting room, hotel lobby, restaurant that provide a stylish and practical storage solution for tissue paper which prevents contamination. Help guests convenient access within reach on the arm and add an elegant touch of your space.
6. Safe Box
Upscale hotels provide high-quality safe boxes allowing guests to store their valuable items, such as: cash, jewelry, watches or electronics. Make guests relax when they leave the hotel.
7. Television
Television with cable is a necessary accessory in a guest room allowing guests to watch TV shows or movies on demand conveniently, it is a relaxable amenity for guests.
8. Free Parking
Four star or Five star hotels or resorts always provide free parking that allows guest parking with ease. Especially helpful for business travelers or hosting events with a car. (Like conference, wedding or meeting) Offering free parking is a competitive amenity that sets your hotel apart on the market.
9. Ironing Capabilities
Ironing and ironing boards mainly serve to keep guests' clothes wrinkle-free that is best for business travelers who want a gorgeous appearance.
Ironing and board is a helpful hospitality room amenity in the hotel for business travelers which help them keep good appearance during travel.
10. Free Breakfast
Providing delicious free breakfast is the best way to make your hotel stand out in the competitive hospitality industries. You can cook local or special foods that leave a lasting impression on guests. This great guest amenity definitely attracts more guests to book your hotel.
11. Laundry Service
High-end laundry service deeply pampered guests allow them to wash their clothes conveniently and keep hygiene, especially helpful for business travelers or with small packs.
12: Clothing Care Service
Providing exceptional soft Bathrobe and slippers is a five star amenity in an upscale hotel that allows guests to utmost relax and comfortable stay in a room. Showcase a commitment to exceed guest expectations.
13. Versatile Pillow
Highest standard pillows are an essential amenity in a resort or hotel that helps guests have a restful sleep during their stay. Luxury hotels usually offer versatile and functional pillows catered to guest preference and needs which allow them to have more choice. Such as: soft pillow, firm pillow, more.
Unique Hotel Amenities
Providing a luxury and unique hospitality amenity is an affordable and impactful way to break guest experience in the competitive hotel markets when renovating a hotel.
14. In-Room Cocktail Station
Providing high-quality in room cocktail service is an impactful way to differentiate your hotel from competitors that allow guests to enjoy their favorite cocktails in their room for a private exclusive bar-like experience. Especially help for guests seeking a memorable or premium experience. Example: Troubadour Hotel in New Orleans does with their signature old fashioned.
15. Mobile Check -In
Mobile check-in is an attractive guest amenity for young people in a high-end hotel. It is a functional and versatile new technology solution that promotes sustainability and eco-friendly. Streamline operation for check in and out. Example: A Modern Hotel PMS offers mobile check in technology.
16. Premium Coffee and Tea
Enhance hotel offering with premier coffee or tea or adding a machine in the lobby that allows guests to enjoy fresh coffee conveniently. Providing premium coffee demonstrates guest satisfaction and improves the hotel's image as a luxury establishment.
17. In-Room Tablets
Providing in room tablets is a great room amenity in a luxury hotel that upgrades guestroom guide service which helps guests easily access hotel information, such as room service menus, spa service or local attractions. Also quickly request extra service through instant message, such as: extra towels, wake-up calls, or maintenance. Offering top-notch in room tablets make everything easier and convenient.
18. Relaxation Devices
Enhance guest overall experience with top quality versatile and functional relaxation devices, including: eye-masks, scent diffusers, massage balls or more. These devices help guests unwind and reduce stress after a long day of travel or business meetings. Custom relaxation devices are a popular guest amenity to boost guest satisfaction.
19. VIP shopping at local Merchant
Providing a VIP shopping service is a useful amenity for guests and hotels that can make guests feel valued, enhance loyalty and encourage repeat business. Also help hotels boost partnership with local businesses. It is an excellent service to enhance hotel offerings.
20. Creative Turndown Service
Providing a unique and creative turn down service is a great amenity making guest travel experience special and unique. You can prepare chocolate, trinkets or postcards with your hotel or local history.
21. Powerbank
Boost guest travel experience with providing a high-quality power bank making guests have a stress-free trip. You can also print your hotel information on the powerbank for a welcome gift to enhance the hotel's image and create loyalty.
22. Coworking or In-room Offices
If your hotel caters to business travelers, providing coworking space or in-room office is an essential accessory that allows guest work conveniently at any time. Upgrade hotel ambience with coworking space in the hotel lobby that exceeds guest satisfaction. Luxury hotels often provide in-room offices which allow guest work in the private, quiet space.
23. Hotel Rollaway Bed
Hotel rollaway bed also known as portable bed, extra bed with wheels that provides an extra sleep solution for guests without booking an additional room , helpful for family guests with kids. Also enhance hotel revenue in the peak season. It is easy to fold and store in the cabinet when not in use, space saving perfect fit in the limited guest room.
24. Room Purification
Providing room purification is the best amenity that neutralizes unpleasant odors and creates a fresher, clean, comfortable environment. A hotel is a high-traffic environment, which easily increases germs, viruses and bacteria, so adding air purifiers is the best way to keep hygiene and freshness that allow your guests to enjoy their stay.
25. Kid Equipment Amenities
Offering high-quality kid equipment is a competitive amenity for guests ultimately conveniently. Including: cribs, car seats, strollers or etc. Allow family travelers no need to carry bulk baggage, very helpful accessories in an upscale hotel. You can also work with a famous local equipment company. For example: Thailand's Anantara Vacation Club works with Stroller company Bugaboo that provides kids equipment to delight their guests.
26. Pets Amenities
Providing versatile and high-quality pet amenities is an appealing way to boost guest satisfaction, especially for pet-loving travelers. Nowadays, guests love to travel with their pet, providing custom pet amenities that allow guests to relax and be stress-free without worrying about their pet's needs during their stay. Pet amenities including: pet bed, bowls, toys or pet foods.
27. Power Stations
Provide guests utmost comfortable and unforgettable with multi-function charging stations in a hotel, Allow guests to connect their phone quickly. Please also provide universal socks if your hotel has international travellers. High-quality charging stations are a basic amenity in the hospitality industries.
28. Personalized Welcome Gifts
Make your hotel service different from other competitors on the market with personalized welcome gifts. First you should learn your guests' situation when they book, then prepare some special gifts to delight them. For example: travelers with kids provide them local treats, toys, sweets, if the traveler is a new couple, provide chocolate, flowers or wine.
29. Daily Newspaper
Providing a daily newspaper helps guests understand the local situation clearly, especially helpful for business guests.
30: Shuttle Service
Shuttle service is a convenient amenity that helps guests to their destination easier, such as: hotel, airports, train stations or local attractions. but usually only luxury hotels provide free transportation service. It is a useful accessory for unfamiliar guests.
31. Outdoor dining or rooftop bars
Enhance hotel ambience with special outdoor dining or rooftop bars, it is a unique and excellent selling point to appealing valuable guests. Also make your hotel different from others, bringing guests unforgettable experiences.
32. Cooking Classes
Holding a special interesting cooking class every week that is a five star hotel amenity for pampered guests. Totally sets your hotel apart from other competitors.
33. Fresh Fruit Bowl
Work with local fruit orchards that allow guests to enjoy fresh local fruit that is a huge selling point to attract guests. including: local apples, pears, peaches or oranges.
34: Outdoor Equipment
Providing high-quality outdoor equipment is useful for outdoor sports-lovers. You can sell or rent equipment for them. You can also work with a local company. including: backpacks, trekking poles, headlamps, down coats. Allow guests to still enjoy outdoor activity without carrying these baggage when they travel.
35. In-Room Workout Equipment and Classes
Nowadays guests won't sacrifice their workout habit when they are traveling. So investing in custom in-room workout equipment is an affordable and stunning way to exceed guest satisfaction, demonstrate excellent guest's customer service and take care of them. High-quality workout equipment is an outstanding amenity in a hotel that allows guests to maintain their fitness routine without leaving their room. Equipment including: yoga mats, resistance bands, or bikes. For example: The Hilton McLean Tysons Corner's "Five Feet to Fitness" program offers in-room fitness options, such as: bike, training class or workout video, ect.
Conclusion:
Luxury and unique hotel amenities is an impactful and cost-effective way to make your hotel stand out in the competitive hospitality industries, considering the right guest amenities that provide guest ultimate satisfaction, relaxation, comfort and loyalty.